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Terms of Sale

Terms of Service

These Terms of Service (“Terms”) govern all purchases made through roadshowcollectibles.ca. By placing an order, you agree to be bound by these Terms and acknowledge that all items are sold As‑Is, with all sales final, except for the limited exception of material misdescription defined below.

These Terms apply to all product categories, including but not limited to: visual arts, folk art, textiles, signs/posters, books/documents, fossils, carvings, glassware, ceramics, metals, musical instruments, electronics, memorabilia, toys, tools, military items, razors, lighters, gemstones, jewelry, watches, coins, banknotes, stamps, and all miscellaneous items.


1. All Sales Final

All sales are final. Roadshow Collectibles does not accept returns, refunds, or exchanges except in cases of material misdescription, as defined in Section 6.

A buyer’s change of mind, misunderstanding, assumption, or dissatisfaction with subjective condition does not qualify for a return.


2. Buyer Due Diligence

The buyer is solely responsible for:

  • Reviewing all photographs

  • Reading the full description

  • Conducting any research they feel is necessary

  • Understanding the nature of vintage, antique, and collectible items

  • Asking questions before purchasing

All photographs form part of the description. Anything visible in the photos is considered disclosed.


3. Condition, Grading & Subjective Assessments

Condition and grading are subjective across all categories.

Differences in opinion between collectors, dealers, experts, and grading services do not constitute misdescription.

All items are sold As‑Is, with no guarantees of:

  • Condition

  • Grade

  • Performance

  • Longevity

  • Completeness

  • Functionality (including watches, electronics, and mechanical items)

Age‑related wear such as patina, tarnish, oxidation, scratches, fading, or imperfections is expected and does not qualify as a defect.

All measurements are approximate.


4. Payment Terms

  • Payment is due immediately upon purchase.

  • Accepted methods: Visa, Mastercard, Discover, PayPal, money order, cash (where applicable).

  • Goods paid by money order may be held until funds clear.

  • If payment is not received within fifteen (15) days, a late charge of 1.5% per month applies.

  • Roadshow Collectibles may deny future business to buyers who fail to pay promptly.

Upon payment, title transfers to the buyer, who assumes full responsibility for the item.


5. Shipping, Loss & Damage

Once an item is transferred to the shipping carrier (Canada Post, UPS, FedEx, etc.):

  • All risk of loss, damage, delay, or mishandling passes to the buyer

  • Roadshow Collectibles is not responsible for carrier damage

  • Roadshow Collectibles does not issue refunds for carrier‑related issues

  • The buyer must file any claims directly with the carrier

If the buyer chooses a shipping method against our recommendation, a waiver may be required.

All customs duties, taxes, and import fees are the buyer’s responsibility.

 

6. Required Evidence for Carrier Claims

If a parcel arrives with any visible wear, tearing, crushing, or damage, the buyer must take clear photographs before opening the parcel. Carriers require full photographic evidence when processing damage claims. The buyer must provide:

  • Clear photos of every side of the parcel, including the bottom

  • Close‑up photos of all labels and tags, fully readable

  • Photos showing the box opened with flaps spread wide, so packing is visible

  • Photos of each stage of unpacking, showing how the item was protected

  • Photos of the item before removing protective wrapping

  • Photos of the item after removing wrapping, showing all damage clearly

The buyer must keep all packaging, labels, and materials until the claim is resolved. If the buyer fails to document the parcel properly or discards packaging, the carrier may deny the claim. Roadshow Collectibles is not responsible for claims denied due to insufficient evidence.


7. Definition of “Material Misdescription” (Extremely Limited)

A material misdescription is defined as a significant factual error that:

  • Is not visible in the photographs

  • Is not related to grading or condition interpretation

  • Is not related to age‑related wear

  • Is not caused by shipping or the carrier

  • Is not based on buyer assumptions or lack of research

Examples of what IS NOT a misdescription:

  • Differences in grading opinion

  • Differences in condition interpretation

  • Wear, patina, tarnish, oxidation, or age‑related characteristics

  • Minor inaccuracies in measurements or weight

  • Buyer misunderstanding or lack of research

  • Anything visible in the photos

  • Damage caused by the shipping carrier

  • Subjective expectations of quality, rarity, or value

Roadshow Collectibles is not liable for honest errors, typographical mistakes, or differences in expert opinion.


8. Collection, Storage & Third‑Party Shipping

If the buyer fails to arrange shipping within thirty (30) days:

  • A storage fee of $10 per lot per day applies

  • Roadshow Collectibles may move the item to public storage at the buyer’s expense

  • All charges must be paid before the item is released

Our third‑party shipper handles packing and shipping. Roadshow Collectibles is not responsible for damage or loss while items are in the care of any third party.


9. Buyer Default

If the buyer fails to comply with these Terms:

  • Interest accrues at 18% per annum

  • Roadshow Collectibles may cancel the sale

  • Roadshow Collectibles may resell the item

  • The buyer is responsible for all deficiencies, legal fees, collection fees, and damages

Roadshow Collectibles may apply any funds or credits owed to the buyer toward outstanding balances.


10. Watches, Electronics & Mechanical Items

Unless explicitly stated otherwise:

  • Watches may require servicing

  • Electronics may have age‑related issues

  • Mechanical items may have wear, repairs, or unknown service history

No guarantees are made regarding accuracy, performance, or longevity.

 

11. Coins, Currency & Encapsulated Items

Grading is opinion, not fact. Different experts and grading services may assign different grades.

Roadshow Collectibles is not liable for:

  • Differences in grading opinion

  • Disputes involving encapsulated coins or currency

  • Patent or latent defects discovered after grading

  • Controversies arising from third‑party certification

The buyer’s sole remedy, if any, lies with the grading service.


12. Intellectual Property

Roadshow Collectibles retains all rights to:

  • Photographs

  • Descriptions

  • Website content

  • Intellectual property

No reproduction rights are transferred with the sale of any item.


13. Governing Law

These Terms are governed by the laws of Ontario, Canada.


14. Acceptance of Terms

By purchasing from Roadshow Collectibles, the buyer acknowledges and agrees to all terms stated above.

 

15. EU Customers – Right of Withdrawal (EU Only)

Customers residing in the European Union (EU) are entitled to a limited 14‑day right of withdrawal under EU Directive 2011/83/EU. This right applies only to EU customers and does not apply to customers in Canada, the United States, or any other non‑EU country.

EU withdrawal requests must follow the procedures outlined in our Refund & Return Policy, including:

  • Formal written withdrawal notice within 14 days of receiving the item

  • Return of the item before any refund is issued

  • Return shipping paid by the customer

  • Item returned in original, unused, undamaged condition

  • Inspection and approval before refund

All non‑EU customers remain subject to our All Sales Final policy with no right of withdrawal.

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